Information Collected from All Visitors to our Website
Additional Personal Information that May be Collected
CP may collect and process:
- Personally identifiable information, such as:
- Your e-mail address, phone number and name, when you contact us;
- Details contained in the relevant document that you key in when you use our Services. These details may include your name, phone number, email, the purpose of your query, and details about your will; (“Personal Information”)
- Information about your computer hardware and software when you use our Website. The information could include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by CP for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the clariepsychotherapy.com Website.
Use of Personal Information
CP uses the collected information:
- To operate the Website and deliver the Services;
- To process communications, and where necessary, respond to your application, enquiry or request;
- To provide and manage services including counselling, coaching and workshop programmes
- To gather customer feedback;
- To inform or update you of other products or services available from CP and its affiliates and partners, where you have consented to be contacted for such purposes;
- To monitor, improve and administer the Website and Services, and to provide general statistics regarding user of the Website;
- To update you on changes to the Website and Services.
CP does not sell, rent, lease, or release your Personal Information to third parties. CP may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique Personal Information is not transferred to the third party without your explicit consent. In addition, CP may share data with trusted partners to help us perform statistical analysis, send you email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to CP, and they are required to maintain the confidentiality of your Personal Information.
Disclosure of Personal Information
CP will disclose or share your Personal Information, without notice, only if required to do so by law or in the good faith belief that any such action is necessary to: (a) comply with any legal requirements or comply with legal process served on CP or the Website; (b) protect and defend the rights or property of CP; and (c) act under exigent circumstances to protect the personal safety of users of clariepsychotherapy.com, or the general public.
We may disclose your personal information to third parties: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and (b) if clariepsychotherapy.com or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to access all or parts of our Website or to fully experience the interactive features of the CP services or websites you visit.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Security Of Your Personal Information
We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted using SSL technology. Unfortunately, no internet-based service is completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Access to, Updating, and Non-Use of Your Personal Information
Subject to the exceptions referred to in section 21(2) of PDPA, you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to email@example.com. We may make a small charge for this service.
We want to ensure that your Personal Information is accurate and up to date. If any of the information that you have provided to CP changes, for example if you change your email address, name or contact number, please let us know the correct details by sending an email to firstname.lastname@example.org. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
You have the right to ask us not to collect, use, process, or disclose your Personal Information in any of the manner described herein. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can give us notice of your intention to halt the collection, use, processing, or disclosure of your Personal Information at any time by contacting us at email@example.com
Protection and Security of Personal Information
CP will take all reasonable steps to ensure that personal data is securely stored.
Retention of Personal Information.
CP retains personal data only for as long as is required to fulfil the purpose for which it was collected and in any event not longer than 5 years after termination of relevant user’s relationship with CP e.g. termination of service, completion of contract, etc., unless it is necessary to do so for legal or business reasons.
Links to Other Websites
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes To This Statement